Returns & Exchanges
At RealSteel Center, we stand behind the craftsmanship of our home decor and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and a brief explanation of the reason for the return to receive a Return Authorization.
Prepare the Package
Securely pack the steel decor in its original packaging, ensuring all protective layers are in place to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Refund or Exchange
Once our workshop inspects the returned item for quality, we will process your refund to the original payment method or ship out your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing